All our clients enjoy The Peace of Mind Guarantee.
This means that if your accounts or tax returns are filed late with HMRC or Companies House because of our fault,
we will refund you your fee for that period in full and reimburse you for the penalties you incur.
But we cannot offer the Guarantee where new clients have approached us too late and there is inadequate time to complete the accounts and tax returns to
meet Companies House and HMRC deadlines. In such cases, we will inform you prior to accepting the appointment, that the Peace of Mind Guarantee will not
Additionally, the Guarantee will not apply where records or information have been requested but not provided to us by the agreed timetable.